Privacy Policy

Categories of Data We Collect

To provide a safe and operational environment, we collect the following types of data.

Identification and Contact Information

This includes your full name, date of birth (to confirm 18+ age), email address, residential address, and phone number that you provide during account registration and verification (KYC) processes.

Usage and Technical Data

We collect technical data about the device you use (such as IP address, browser type, and operating system) as well as data about your interactions with our platform, such as session times and game preferences.

Transaction Data

We keep a record of your deposits, withdrawals, and gaming history. This helps us maintain a secure account and fulfill legal obligations. We do not store full credit card data on our servers.

Support Communications

Any information you share with us when you contact our support team, including emails and chat history, in order to resolve your inquiries.

Legal Bases for Processing

We process your data based on recognized legal grounds. These include contract performance (to provide our services to you), compliance with legal obligations (such as anti-money laundering rules), our legitimate interests (to ensure security and business growth), and your consent (for marketing where appropriate).

How We Use Your Data

We use your information to manage your account, ensure the security of your transactions, provide a personalized experience, promote responsible gaming, and fulfill our reporting obligations. Your data will not be used for targeted advertising without your permission.

Data Retention

We will retain your personal data for as long as your account is active and for a subsequent period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. The data will then be securely deleted.

Data Sharing

We never sell your data. We may share information with processors and service providers who help us operate the platform (e.g., payment gateway providers, cloud computing providers, and identity verification services). All of these operate under strict security contracts.

International Transfers

While we strive to keep data within your region, your data may be transferred to international providers. In such cases, we implement appropriate safeguards, such as standard contractual clauses, to protect your privacy.

Security Measures

We make reasonable efforts to protect your data through industry-standard encryption, firewalls, and access controls. Please note, however, that we cannot guarantee the complete security of any internet or email transmission.

Your Rights as a User

You have the right to request access to, rectification, or erasure of your data. You also have the right to object to processing, restrict processing, and request data portability in certain circumstances.

Updates

This policy may be subject to changes as our services evolve. We will inform you of significant changes through a notice on the website.

Privacy Contact Information

If you wish to exercise your rights or have questions, please contact: [email protected].

Company Address: 15 O'Connell Street, Dublin 1, Ireland.

Phone: +353 1 234 5678.

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