Responsible Gaming Policy

Age Restriction: 18+ Only

It is strictly illegal for anyone under 18 years of age to open an account or play on our platform. We conduct strict age verification checks on all new accounts. If any account operated by a minor is found, it will be immediately closed and any balance forfeited, as provided by law.

Principles for Safe Gambling

We encourage all users to remember these principles: Only open an account if you can afford to lose. Do not use money you need for living expenses. Do not try to recover your losses. Take regular breaks from sessions and maintain balance with other activities in your life.

Player Protection Tools and Features

To help you control your play, we provide powerful tools within our system. We strongly recommend using them from day one.

Deposit and Loss Limits

You can set limits on the amount of money you can deposit or lose over a chosen period (day, week, or month). Any request to increase a limit will incur a cooling-off period to allow for reflection time.

Session and Time Limits

You can monitor the time you spend logged in. The system provides tools to limit your session duration, automatically disconnecting you when the limit is reached.

Breaks and Self-Exclusion

If you don't want to play for a while, you can take a "Time-Out" for days or weeks. If you need a long-term break, you can opt for Self-Exclusion, which will completely block your account for a specified period (months or years) that cannot be revoked during that time.

Account Closure

You have the full right to close your account at any time by contacting our support team.

Warning Signs

It is important to be aware of the signs of problem gambling. These include: playing beyond your means, feelings of stress or anger while playing, borrowing money to play, or neglecting work and family. If you recognize these signs, it is recommended to take action.

Getting Help and Professional Support

If you are losing control of your play, do not hesitate to seek external help. There are independent organizations in Ireland that provide free, confidential advice and support to people struggling with gambling. We recommend speaking to professionals if you feel help is needed.

Minor Protection

We ask parents and guardians to use filtering software to protect shared devices from access by minors. If you have a shared computer, do not save your passwords and always log out after your session.

Monitoring and Training

Our customer service team is trained to identify at-risk users and to offer guidance and advice on responsible functions. We make reasonable efforts to ensure a safe environment according to our operational understanding.

Policy Changes

We may introduce new tools and protection measures over time. All updates will be published here on this page.

For assistance with any of these tools, please contact [email protected].

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